[10%OFF PRE-SALE] Puppy Grain Free Dry Food

This promotion CAN NOT be combined with
any other discount or giveaway promotions

What’s Pre-Sale?
This means the current stock of the product cannot meet the high demand, and more inventory has been despatched from the manufacturer and is on the way to our Local warehouse in Australia.

We are improving to make every delivery happen before the ETA. However, the high volume of orders and delays in shipping and customs may result in longer transit times.
This implies that the arrival date of the items in Australia cannot be guaranteed. If extended wait times are not acceptable to you, kindly refrain from placing an order.
We are looking forward to our products arriving as much as every customer does, that’s why we are offering extra discounts for all Pre-Sale products. The discount will end as soon as the stock arrives.

What's Local Pick-Up Only?
Items marked as "Local Pickup Only" are eligible for a discount, but this offer is limited to customers who can physically visit our store in Brisbane to collect their purchases. Unfortunately, this offer is not available for customers who are unable to pick up their orders locally.

How Does It Work?

1. Place Your Order: If you are in Brisbane and wish to take advantage of this special discount, simply place your order online as usual.

2. Notification: Once your order is ready for pickup, we will notify you by email or phone. Please wait for this notification before coming to the store.

3. In-Store Pickup: Visit our store during our regular business hours to collect your items. Our friendly staff will be ready to assist you.

For Customers Outside Brisbane:

If you are not located in Brisbane and accidentally purchase an item marked for local pickup, we will refund your order after deducting any applicable fees.

Understanding Combined Orders

A combined order refers to a single order that includes various types of products, such as in-stock items and pre-order for in-store pickup items. We want to clarify how combined orders are handled at our store.

In-Stock Items:

If your order contains in-stock items and the total purchase amount for these items qualifies for free shipping (according to our free shipping threshold), we will process and ship those items as usual.

Shipping Costs for Non-Qualifying Orders:

If your combined order does not meet the free shipping threshold due to the inclusion of pre-order for in-store pickup items, we will take one of the following actions:

1. Contact You for Additional Shipping Payment: We will get in touch with you to discuss the additional shipping cost required to ship the in-stock items. Once the additional payment is made, we will promptly ship your order.

2. Coordination with Pre-Order Pickup: Alternatively, we can coordinate with you to hold the in-stock items until your pre-order items arrive for in-store pickup. We will notify you as soon as your pre-order items are ready for collection, allowing you to pick up all items together.

Pre-Sale Order Disclaimer:

Please note that pre-sale orders may experience delays due to uncontrollable factors such as supplier shortages, weekend/public holiday closures, and other unforeseen circumstances. Once you place your order, we will promptly forward it to the supplier. Once the supplier confirms the order, we will not accept any refund requests for any reason. Your understanding and patience are greatly appreciated.

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Help your puppy thrive with the power of protein-rich recipes that provide peak nourishment. All puppies do best on a Biologically Appropriate diet crafted with protein from fresh or raw animal ingredients, and this diet is specially tailored to support your puppy’s growth and brain development. ORIJEN® Puppy diet is crafted with 85%* quality animal ingredients like fresh or raw free-run** chicken and turkey and wild-caught fish. Packed with WholePrey animal ingredients like organs, ORIJEN food is made with the most nutrient-dense, succulent parts of the prey to deliver the nutrition puppies need. The nutrient-dense animal ingredients in this diet help support your puppy’s Brain Development, Muscle & Bone Development and Digestive Health. The result is a diet for your canine companion that is beyond comparison.

• The first 5 ingredients are fresh or raw poultry and fish ingredients. Our fresh ingredients use refrigeration as the sole method of preservation and our raw ingredients are frozen at their peak freshness.
• 85%* quality poultry and fish ingredients, providing a strong source of essential protein, vitamins, and minerals.
• Our authentic WholePrey diet features the most succulent parts of the prey like poultry or fish, organs and bone to mimic what your dog's ancestors consumed in the wild.
• The nutrient-dense animal ingredients in this diet help support your puppy’s Brain Development, Muscle & Bone Development and Digestive Health.
• Made in the USA with the world's finest ingredients.